Please enter your Case Number or Claim Number above to access your claim and complete a short service rating. This can be found in your SMS or WhatsApp.

Please complete the sign-off process to confirm that the work has been completed. This is required before payment can be released to the service provider.

Example of your 7 digit Home Assist Case number is 8015811.

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Tell us about your experience

Share any comments about the service, workmanship or communication. If you need to complain please use our email [email protected] to escalate the problem with your Case Number / Claim Number as the Subject line.